Description
Car Parts Customer Satisfaction Guaranteed Contact us with any questions or concerns 60 Days long return window Located In The United States GRILLES INTERRIOR FOG LIGHT TRUNK PARTS TRIM COVERS Full LED Projector Headlight For 2017-2019 Mercedes GLS Class Driver Left Side Item Specifications Color As show Condition New Fitment For 2017 2018 2019 Mercedes-Benz GLS 350d, GLS 450, GLS 550 & GLS 63 Package Included 1 x Left Headlight WITHOUT INSTRUCTIONS/INSTALLATION GUIDE. Special Note BRAND NEW, Aftermarket Special Design Enhance the looking of your car Direct replacement, professional installation is recommended Pictures are taken from actual product, you get what you see Warranty Returns Shipping Payment • We provide one year limited, unmileage warranty. That means within one year upon receipt, buyer has the right to claim replacement, once the item brokes down or work improperly during normal use. The warranty only covers a parts replacement of a defective part unless the isn't available while a replacement claim files, in such case we will provide full refund in first 3 months, and each month start the fourth month, -10% of purchase price. For example, in 6th month after receival, buyer can still have 70% money refundable. • The warranty does not extend to normal wear and tear of products; products damaged due to environmental conditions including rain, snow, hail, salt, or natural disasters; products damaged due to accident or collision; or product damage caused by other faulty parts. • All items must be in their original condition and must not be damaged due to incorrect installation upon return. Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty. • We need buyer's detailed description of failure to find out the cause, we may also ask for photos or videos, pls understand. • Any WRONG ITEM/DOESN'T FIT/DON'T NEED/DOESN'T AS DESCRIBED reason is unacceptable after 60 days upon receipt. • The warranty is limited only to the original purchaser and is non-transferable. • Under NO circumstances will our liability exceed the amount of the original sale. • EACH WARRANTY DOES NOT COVER ANY LABOR COSTS OR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES SUCH AS, BUT NOT LIMITED TO, PHYSICAL INJURIES OR PROPERTY DAMAGE, LOSS OF TIME, LOSS OF USE OF THE VEHICLE, INCONVENIENCE, AIR FREIGHT CHARGES, RENTAL VEHICLE CHARGES, TOWING CHARGES OR ACCOMMODATIONS RESULTING FROM A DEFECT IN OR FAILURE OF THE PART. We offer 60 days return window, it means you could return the order freely in 60 days upon receipt for NO REASON and get partial refund(15% restocking fee need to be deducted) . Please note that it requires that item is unused/uninstalled/unmodified, as the same condition as it's delivered, and the return shipping costs can not be covered by seller. Though, we hope every buyer could inspect the part as quick as you can, to confirm if the part is the right one you need and make an early decision. In case the item arrive directly to workshop, please tell merchanic to inspect it clearly before set it up so hurry. • Doesn't fit(although vehicle on compatiblity chart)/Damaged in transit/fail after installed/malfunction during use ABOVE SITUATION will be regarded as seller own responsibility, we will provide replacement for free, or full refund after item returned(seller pays). Receive different item from listing/short of accessories or components ABOVE SITUATION will be regarded as seller own responsibility, we will provide correct item or components for free, buyer will be asked to return the wrong item(seller pays). Buyer purchased wrong item, like we list a left side part in listing while buyer need acutally right side, still place order carelessly. ABOVE SITUATION will be regarded as buyer's responsibility, but only when the item has been unpackaged and tried to installed, buyer should pay the return shipping charge plus 15% restocking fee. • We will provide a pre-paid shipping label for the return. We will not reimburse any return shipping charges incurred if our pre-paid shipping label is not used. • Generally, every refund request should have the purchased item return
Seller very good. US postal Service not so good. Received item and noticed box was bent and kinked. Upon opening box found the item broken due to being bent and kinked in shipping by USPS. Seller sent a replacement and went to Post Office to pick it up. This box was bent and kinked in two places. Opened box and found item was bent in two places but not broken. Was able to use heat gun and get it straightened out to the point of being usable. Not the best situation but can live with it.
This seller exceeded my expectations in every possible way. The shipment made it to TN in 2-3 days and the product was as described and ready to go. I choose this shop each time for both of my Mercedes, and have never had the first issue with any of the products ordered. I have sent back Mercedes OEM before from other shops, but never had to from these guys. 10/10 and I highly recommend because they are also super friendly and make it easy.
The item came very fast, great packaging condition, well protected, and good quality. The appearance was as described, and good value for overall product. Unfortunately, I ended up getting the wrong item, but seller was 100% full help, fast and efficient. I got my refund shortly after sorting things out.
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